Jennifer Joanne Metcalfe (born 4 September 1982) is an English actress. She joined the cast of soap opera Hollyoaks in June 2006, playing Mercedes McQueen. Metcalfe plays Mercedes until today despite taking a four-month break from November 2014 until February 2015 when her character was killed off but was later revealed to be still alive. Metcalfe has also made appearances in the spin off show Hollyoaks Later between 2008–2012. Metcalfe is also known for being third eliminated in the sixth series of ITV Competition Dancing on Ice.